Ian Bednowitz

Review of ITC Maurya Sheraton & towers H...

Really frustrating experience over something very ...

Really frustrating experience over something very minor. Hotel is listed as participating property in Marriott's dining promotion that gives Platinum members 20% off their bill. They knew nothing about it and I had to explain myself and pull up the promotion on my phone to five or six people before a manager tried to tell me they weren't actually participating. They claimed they are a franchise hotel but their name is clearly on the site!

I wasted so much time fighting for this simple discount. It is clearly their error for allowing themselves to be listed on this site, not mine.