Jaime Gandia

Review of The Fillmore Center

I am going to copy/paste the email I sent to the R...

I am going to copy/paste the email I sent to the Residence Service Manager 45 days ago with several issues. Btw, I did not receive any answer when I asked for a meeting to see how they were going to fix them:

- lost packages, it is happening very often (Amazon prime here is not very useful, even if Amazon delivers a Monday, you won't receive until a week later)
- when you cut the water without any previous communication,
- moves done anytime of day, causing huge delays in the elevator,
- when you let us know about the rent increase 4 days prior to the renovation,
-when we go with our clothes to the laundry and we find out that sometimes works, sometimes does not... and we need to go to a completely different one to be able to wash them, after wasting time and money (this happened during 3 weeks at least).

this email was sent after being 2 months with fan noise that could be heard every night... the maintenance service finally fix it, but residence service was not aware and they sent an email (10 days later!! nice follow up...) saying there as not issue at all, that we were making up the noise...