Donna Peroni Review of Bigtop shades
I recently purchased a shade sail from this compan...
I recently purchased a shade sail from this company and overall, my experience was average. The website was easy to navigate and had a good selection of products to choose from. I appreciated the detailed product descriptions and the included photos, which helped me make an informed decision.
However, I did encounter a few issues with the ordering process. Firstly, the delivery took longer than expected, which was a bit frustrating. Additionally, I found the customer service to be lacking. Their response time to my inquiries was slow and when I did receive a response, it felt quite impersonal.
In terms of the product itself, the shade sail is of decent quality and seems to be durable. It was relatively easy to install and has provided the shade I was looking for. Overall, I would rate this company as average. While there were some positives, the issues with delivery and customer service were disappointing.
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