I recently booked a vacation through this company'...

I recently booked a vacation through this company's website, and I found the process to be straightforward and efficient. The website was easy to navigate, and I was able to find a variety of vacation options to choose from. However, I did encounter some issues with the customer service as the response time to my inquiries was slower than I expected. Additionally, I was disappointed with the lack of personalized recommendations or suggestions for my trip. While the overall experience was decent and I did ultimately find a suitable vacation package, I believe there is room for improvement in terms of customer service and personalized assistance.