ronald bentley

Review of Better Business Bureau of Minn...

I am extremely disappointed in the Better Business...

I am extremely disappointed in the Better Business Bureau. I filed a complaint about a transmission Shop in Lino Lakes Minnesota. The business in question did not honor their warranty appropriately and failed to complete a repair to my satisfaction after THREE attempts. The bureau simply dismissed my complaint as not being within their jurisdiction. I fail to see how,when a business does not render a service in good faith nor respond to warranty, as per mutual understanding of customer and proprietor, that the Bureau cannot see it's mandate in this matter. My case with Lenfer Transmission, the bureau and myself should have had more effort and the chance of an arbitration of some sort.