W

Wendy Holland

4 years ago

Twice in the last couple months we have had some s...

Twice in the last couple months we have had some scary health scares with a new kitty and a new puppy in my family. Both times the staff member who answered the phone , listened to our concern, took the time to completely answer all of our questions and assure us that we were not experiencing an emergency with our new pets. One of the times they took time to review a video of the kitten and helped us relax and not panic. They could easily say bring the pet in but they helped us decipher whether it was an emergency or not. I appreciate how busy they are, especially on weekends and evenings and they still took the time to put our minds at ease. Very competent staff and very kind and compassionate.

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