Terrible clinic. Called today to book an appointme...

Terrible clinic. Called today to book an appointment for some vaccinations due to travelling abroad (visiting a sick family member). Not only do they have barely any availability for emergencies, the staff that booked me in did not complete the booking on the system. I called up a second time to confirm the appt had been made and the second receptionist was extremely rude and had no knowledge of vaccinations at all (she did not know that they had to be administered at least 4-6 weeks in advance of a trip), she then blamed me for calling up at the 4 week mark (despite me explaining that it was an emergency trip and not a holiday), she then said the first person who took my call did not even book me in for the original appt. She had a rude tone of voice, and was not helpful at all. I ended up arranging an appointment and will have to pay for the vaccinations.