I'm finally going to go pick up my 4b and 11b tomo...

I'm finally going to go pick up my 4b and 11b tomorrow only because couriers are a different nightmare and this experience hasn't been pleasant. First off don't do service here in the summer because the people in the know always seem to be on vacation. After talking to the surly people skill lacking reception girl who answers the phone; do I really want anything to do with them? Not really, but refer to that courier issue. I'm screwed either way. Anyways they went ahead and serviced the units without a discussion I wanted on a structural defect that caused all the 4b warranty work in the past. When I took the top off of my 4b years ago to find the fuse it kept blowing and incurring courier charges for fuse replacement it was an obvious problem when the side plopped over. The unit was physically falling apart! I figured this service should find and fix that problem but this discussion never took place since the brains was on vacation, again. Well I am going to get a new system pretty soon and this experience answered my Bryston question. Not unless I get a real deal. Bryston makes a very good product not the greatest one imho.
So I arrived early to get through Toronto traffic and Edna (the other receptionist) let me in early for a coffee and cake. I left before official opening hours with a better opinion than when I entered. Some good people work here.