Danika Viola

Review of Split Rock H20 Water Park

Pros: some of the staff was fantastic, and the bar...

Pros: some of the staff was fantastic, and the bar drinks were good! The timeshare spiel was worth $250 towards food & drink too! The kitchen worked well for our family, and the water pressure in the shower and tub was great!

Cons: This place was pretty awful. We stayed in the main building, and the rooms apparently have no windows because of how it s laid out. It actually worked in favor of our baby going to sleep easily, but drove me NUTS throughout the stay! When we got to our room, it SMELLED. It smelled musty and gross. We went back downstairs to ask to switch to a different room, but they were booked up so we had no option but to stay there. They did send housekeeping up to vacuum again, which actually helped a lot. My husband had ask forgotten our pack n play, and when he called housekeeping to ask them to bring us one, they said they d be right there- and then 3 hours later (at 9:30pm), it finally showed up. Some of the staff had no idea what they were doing (for example, you don t dial *851 for housekeeping, it s just 851 ). Check in took forever, and the food at the restaurant was terrible and wrecked half of our stomachs each night. The pool deck was SO slippery and dangerous that we didn t even attempt it. And the parking at the building is rough. They also have 1 elevator for all of the people there. I also tried to go to the gym, and it was DISGUSTING. I m talking half empty water bottles strewn about, hair everywhere (but why??), dirty towels thrown on the floor, and weights just lying around not put away. The equipment and hotel rooms are old and super out dated as well.