VERY Disappointed. Have went 2 or 3 times to thi...

VERY Disappointed. Have went 2 or 3 times to this zoo since purchasing a year membership. My husband wants to see the bears. It has not happened. First time we got there after 1pm and they had the bear exhibit closed for the day. AND, since Hurricane Irma it has had water issues and has not reopened at all. SEPT, OCT, & NOV.