I absolutely love Cafe Rio, but this location is a...

I absolutely love Cafe Rio, but this location is awful. We went in and saw a line almost to the door, but we decided it was worth the wait and stayed. We were in line for over an hour, kind of what we expected. While in line we noticed the floor was totally flooded from the bathroom, which another customer said it was leaking from the toilet, yikes! My father in law went to the bathroom and sitting on the sink was a razor blade and knife! So scary for kids.
When we got to the front of the line and started to place our orders, every single employee was so incredibly rude. One of the girls literally rolled her eyes multiple times at my mother in law while she ordered and her ordered was nothing special! She said "I want black beans not pinto" and she rolled her eyes at that!
After sitting and eating my husband came across a solid piece of plastic in his burrito, which the cashier kindly replaced for us and frankly that was the nicest they were...
Absolutely outrageous!! Opt out of this location if you can!