Edd Thorpe

Review of Bristol Energy

Started out as a fantastic company and rapidly gon...

Started out as a fantastic company and rapidly gone down hill.
I INSIST on paying as the bill lands for the energy I ve ACTUALLY used. I submit reading via their app, only for them to be ignored and they rip me off with over-inflated estimates . Cannot access my bills through the app so what is the point?! It s like the app is a stand alone interface which isn t connected to anything at all..
can t ever get through on a phone, no live chat function and emails go un replied.
I m refusing to pay and switching.