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Theresa Braunstein

7 months ago

As a customer, I found the company's website to be...

As a customer, I found the company's website to be user-friendly and informative, making it easy to understand the services offered. The application process was straightforward, and I appreciated the quick response from the customer service team. However, the overall experience was average. I encountered some delays in receiving updates about my application, which was a bit frustrating. Additionally, I would have liked to see more transparent information about fees and rates. Nonetheless, the company's commitment to helping small businesses is commendable. With some improvements in communication and transparency, the company can definitely enhance the customer experience. 👍

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