I recently utilized the vehicle rental services fr...

I recently utilized the vehicle rental services from the company's website. The online booking process was smooth and the selection of vehicles was adequate. However, upon arrival at the rental location, there were some delays in getting the vehicle ready, and the staff seemed a bit disorganized. The cleanliness and maintenance of the vehicle were satisfactory, but I encountered a small issue with the windshield wipers during my trip. I appreciated the responsiveness of the customer service team when I reached out about this, but the inconvenience was still notable. Overall, my experience was average. The company's website is user-friendly, but there were some operational hiccups that impacted the overall rental experience. I hope they can improve their on-site efficiency for a more seamless customer experience in the future.