Cara Bartelme

Review of Behavioral Health Services of ...

It's been a full week since I left a message for t...

It's been a full week since I left a message for the only person they have that can set up a new patient. Wednesday at 3pm I was told she had left for the day. Thursday at 2pm I was told she had left for the WEEKEND but that I could expect my message from Wednesday to be returned next Monday or Tuesday. It's Wednesday again and I haven't heard from them at all. I'm glad I found Chenal Family Therapy instead. Chenal emailed me back the same day I inquired, and I've had multiple calls AND emails from their new patient team making sure I've been helped. Perhaps there are extenuating circumstances that have prevented BHS from providing any sort of service, and I hope that's true. For me, it was extremely disappointing to be completely ignored when seeking help.