Heath Wasserman

Review of Better Business Bureau of Minn...

I filed a complaint as it relates to my two dogs L...

I filed a complaint as it relates to my two dogs Lovee & Reina being stolen by a company in Zimmerman, Minnesota, Arrows Heart Animal Rescue. I contacted the owners of this company Randi Smelser and her husband who did not offer any assistance in locating them as they did not return or emails or telephone calls. I asked the office of the Better Business Bureau to assist me with this matter and was told as long as attorney Ellen K. Emery would provide their office with a letter stating the dogs were either sold or given to Arrows Heart Animal Rescue they would proceed with further action against the company. Unfortunately, when I was willing to provide this office with a letter their employee, Jessica Pahlmein, refused to process my complaint as promised by their previous representive and treated me quite subjectively. I would not recommend this office of the, Better Business Bureau.