I have or have not been transferred to Dentons as ...

I have or have not been transferred to Dentons as part of the acquisition of Sippchoice. The announcements in my opinion were contradictory so as a client I simply sought clarity as I have a live FOS complaint. The first response was vague giving me the impression there was something to hide. I sort further clarity directly from Dentons directors which was ignored so I raised a complaint which was also ignored. I did eventually receive an internal email string which included a proposed response that was just forwarded to me unaddressed. I have now set it all to the FCA. Based on my treatment and most specially from the directors I would recommend finding another more professional provider.