Andrea Bonner

Review of AutoNation Dodge, Katy, Texas

Great selection of cars and the BEST SERVICE EVER!...

Great selection of cars and the BEST SERVICE EVER!

I was in the market to buy a pre-owned car so I did some pre-shopping online. Once I found the car I wanted online, I made a reservation to test drive it. I then called the dealership to follow up and got Adam Memeti, who turned out to be my salesman throughout the process. He met me promptly within 5 minutes of me arriving. The car I was interested in was ready for my test drive and had already been detailed. During the test drive, he went over all of the features of the car. After returning to the dealership, he was very attentive and detailed and did not seem overly pushy to make a sale. After obtaining the info he needed from me, he looped in Jorge Longoria, Sales Manager. Although I came in with a pre-approval letter from a bank, Jorge explained how banks will bid on your business once the credit app is completed... and that they did. He was able to save me a point and a half on my interest rate! Both Adam and Jorge were such a pleasure to work with! I did reserve my car online ahead of time, so I believe that saved me some time (even at that... the process took about 3 hours, which I don t think there is a way around). I absolutely HATE buying cars, but these guys made the process enjoyable. I ve already referred a friend. If all dealerships would employ these kinds of professionals, car buying would not have the bad rap that it has. I highly recommend this Autonation and this dynamic duo of Adam Memeti and Jorge Longoria.