I recently made a purchase from this company throu...

I recently made a purchase from this company through their website. The ordering process was straightforward and the website was easy to navigate. However, I was disappointed with the level of customer service I received. It took quite some time to get a response to my inquiries, and when I did receive a response, the information provided was not very helpful. Additionally, the shipping time was longer than expected, causing a delay in receiving my order. The product itself was of average quality, nothing exceptional. While I appreciate the ease of ordering, I feel that the company could improve their customer service and shipping times to provide a better overall experience.