Sabeen Ali

Review of Northern Nevada Medical Center

I had a swollen ankle and leg with pain and I was ...

I had a swollen ankle and leg with pain and I was recommended NNMC by my mom and husband both if whom had visited this ER before and were attended within 15 mins. However this time it took forever! I got there about 7:45 and was called in an hour later. And I was disappointed that they didn't even put me in a normal ER room. I was made to sit on a bed in the hallway! It felt degrading with no privacy. After a LONG 40 mins the doctor finally attended me and ordered labs and an ultrasound. I was further shocked when a few mins later the ultrasound Technician came by with a wheelchair and told me to take my pants off and use a sheet to cover myself and she will be back in a minute! So basically she was asking me to undress in a busy hallway with people walking by and a patient on the next bed! I did not do it and asked her when she returned if she really wanted me to undress in the open. She just kind of sighed and said "I can have you under in the room" you think??? Anyway by the time all the results came back and i saw the doctor again it was already 10:45. He said he is discharging me and he will be send th nurse with the paperwork which was about 35 mins later. So it took a good 3 hours and 45 mins there. The only reason I chose NNMC over Renown was shorter wait times even though Renown is much closer to my house. Also, the male triage nurse who did my vitals and the ultrasound Technician were not friendly at all. On a positive note, doctor and nurse both were pretty nice but I will probably never come here again. If I have to spend 3 hours at an ER again it will be closer to home.