Lauri Gingerich Review of Plank's Tavern on the Water
Very disappointing experience. Our party of 8 was ...
Very disappointing experience. Our party of 8 was here for the first time this past weekend celebrating a girls day out. We had reservations for Sunday at 1:30. We arrived a little early, and politely asked the hostess if there was any way we could sit outside. The hostess snarkily replied that we didn't specify we wanted to sit outside when we made the reservations and they didn't have a table. I was simply inquiring. Once we got to our table, the server promptly got our drinks and took our orders. This was unfortunately the last good service we would experience. We waited over an hour for our food to arrive after ordering, which was confusing as the dining room was basically empty and there were only 8 or so tables outside. No one offered any explanation or apologized for the wait. When the food came out, one person's eggs were cold and another's eggs were fried hard when they had been ordered over easy. The server did offer to replace the eggs, but this took the kitchen 12 minutes to do so. The rest of the food was sub-par. We had ordered one plate of banana bread french toast to come out shortly after our other food, but we had to wait 20+ minutes after we had finished eating our meals just for it to come out with burnt bread. We had to flag down our waitress to ask for our checks after sitting there for awhile. We then waited 10+ minutes for her to return to settle them and eventually had to get up and ask the manager if she could help. Gratuity was included in our bill because we were a large party and offered much more than was deserved. Three people paid with cash, and while two were exact change, one was not. The server eventually brought the checks back to sign and did not ask if the person with cash wanted any change. So the server kept an extra $4.50 resulting in almost a $10 tip for a $30 bill. We were so fed up we didn't want to wait to flag down the server and ask for the change. Over two hours and only poor service and mediocre food to show for it. Would definitely not recommend.
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