Bad customer service, if you want to talk to an ag...

Bad customer service, if you want to talk to an agent prepare to live an odyssey, at least an hour waiting and pray for you to attend pass call people even if they have no one, they are always busy with computers, if you ask for an appointment it just does not work or you do not get the phone, I have to do paperwork for my mother and it took several days and it is impossible to close the account and go to another bank, very bad