J

J.D.

4 years ago

Nothing but high praise for their installation of ...

Nothing but high praise for their installation of a leased water heater and the running new piping for a new gas dryer and stove. Definitely the least stressful part of our home renovation last fall. First furnace inspection today and the tech and her assistant were consummate professionals and very personable.

Unfortunately, can't say the same about the Customer Service staff, some of whom seem to be always in a hurry, give misinformation as well as being surly and uncooperative. A brush up on how to treat clients is sorely needed, since we are both their friends and neighbors and actually pay their salaries.

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