Jamie Kaschmitter

Review of The Fillmore Center

Apartments are centrally located but service/manag...

Apartments are centrally located but service/management is pretty bad.

You cannot get a hold of anyone in the office. This includes when inquiring about leases. Rory seems to be the main person who takes care of it but never responds. We have tried contacting him several times (emails, calls, office visits) and even had appointments for him to call us on extending or changing our lease but he never did so we were forced to search for a new apartment. Samuel is probably the only person who genuinely tries to help or respond to messages. Even going into the office one of the girls has joked they "don't pick up the phone" when it was ringing right in front of her. So while COVID his happening and the offices remain closed, it's almost impossible to get a response from management.

It doesn't seem to be good for business if they don't respond to requests about lease extensions or applications...

EDIT 8/20:
Received response from the owner below to contact them at the same number my roommates and I have been calling and leaving messages at but have received zero responses from. Also the number that they joke they never pick up at. They copy/paste the same response on every persons complaint.