I recently purchased a grill from this company's w...

I recently purchased a grill from this company's website and overall, my experience was average. The website was easy to navigate and had a good range of products to choose from. However, I had some issues with the customer service. It took longer than expected to get a response to my inquiry, and when I finally did, the representative seemed uninterested in helping me. Additionally, the shipping process was slower than anticipated, and the packaging of the grill could have been better. On the positive side, the quality of the grill itself is good and it works well. While I appreciate the product, the overall experience left me somewhat disappointed. I hope the company can work on improving their customer service and shipping processes to provide a better shopping experience for their customers.