As a customer, my experience with the mortgage ser...

As a customer, my experience with the mortgage services provided by this company was average. While the rates and options offered were competitive, the communication and response time could have been better. The online platform was user-friendly, which made the application process somewhat convenient. However, the customer service experience left something to be desired. The lack of personalized attention and follow-up made the overall experience less smooth than expected. In the future, I hope to see improvements in their customer service to match the competitive rates and offerings.