Liubov Iakunina

Review of Swissotel Sochi Krasnaya Polya...

The worst service ever. You do not expect a Mariot...

The worst service ever. You do not expect a Mariott to:
1) Not be able to register a group at the appointed time because the rooms are not ready
2) Not to be able to finish the cleaning even after 9 hours after the appointed time
3) Take 1 hour to return the deposit for a key
4) Have the shortage of towels every day
5) Always give misleading controversial information from different staff members.

Very disappointed.