Astin M

Review of Manheim NY Metro Skyline

Drove 1 hour to go look at cars, waited in line 20...

Drove 1 hour to go look at cars, waited in line 20 minutes to be told they won t let you enter because they re cleaning 3 inches of snow from the day before. Meanwhile bordentown and Philadelphia got more snow but they let you enter to view. This auction is getting ridiculous, last year I used to buy 7-10 cars every week, this year I don t think I ve bought 10 in the last 5 months. Every week it s a new gate to enter. I understand there s covid protocols and we are all dealing with them, but it s been a year since covid and this place does not seem to be adjusting. If you call to get answers no one answers, the recording says you can pick up cars until 10, but once you get there they won t let you pick them up after 5. Management please check into these issues because this is just not fair to all of us, the world does not revolve around ny metro skyline, we all have other things to be doing more important then driving all the way there to be denied entrance because your security rules changing every single week