I just want to say that Kristin (sp?) who helped m...

I just want to say that Kristin (sp?) who helped me this afternoon was absolutely wonderful. I wish I could say the same about Alex, who basically acted like I was taking her away from whatever she could have possibly been doing than helping a customer. I explained to her my situation and that I wanted to speak with a manager, and she basically brushed me off and said that the manager would call me when she got in. FOUR HOURS LATER, I called back, and Kristin actually took the time while she was on the phone with me to text the manager and to help get the situation taken care of.