Brooke Ouellette Review of Downunder travel
I recently booked a trip through this travel agenc...
I recently booked a trip through this travel agency's website and overall, my experience was average. The website was easy to navigate, allowing me to search for trips by destination and preferred dates. However, the information provided about the trips was limited, and I had to contact customer service for more details. The booking process itself was smooth and efficient, but I found the prices to be slightly higher compared to other similar companies. The customer service team was friendly and helpful, promptly addressing my queries. However, their response time could have been faster. The trip itself was enjoyable and well-organized, but there were a few hiccups along the way. Overall, this company provides satisfactory service, but I believe there is room for improvement in terms of pricing and communication.

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