I have purchased two new vehicles from this dealer...

I have purchased two new vehicles from this dealer. 2010 Prius and a 2018 Tundra LTD
Brought the Prius in for some updates. No problem.
Also asked to fix the upper glove box had to slam it to shut.
Ok that will be $671.00 to fix it.
Next I said my horn isn t working.
Ok that will be $1,000.00 you have a wire broken some where in horn wiring harness.
Well I sprayed the glove box latch, button and hinges with spray lubricant.
Now it works perfectly.
Tomorrow I ll check horn fuse and relay to see what is going on.