Philip Stainton

Review of Metropolitan sewer district

I recently had the opportunity to interact with th...

I recently had the opportunity to interact with the sewer services provided by this company and I found them to be quite average. The website was easy to navigate and provided the necessary information regarding the services they offer. However, the response time for inquiries was relatively slow and I had to follow up multiple times to get a satisfactory answer. The overall customer service experience was okay, but it didn't stand out as anything exceptional. The technicians who came to assess the sewer problem were knowledgeable and professional, but I felt that the pricing for the services offered was slightly on the higher side compared to other companies in the industry. In terms of efficiency, they did resolve the issue, but it took longer than I expected. Overall, my experience with this company was average.