Sherolynn Petersen Review of Subaru of Ontario/Ontario Mits...
My actual car-buying experience was very smooth an...
My actual car-buying experience was very smooth and easy. Then I drove away in my new Legacy and immediately the StarLink system which the salesman had kindly linked to my phone for me began to malfunction. It beeped continuously, so I turned around and went back to the dealership. My salesman wasn't able to be found, so they contacted Michelle who was very sweet and was perplexed as to what was happening. The system kept beeping and wouldn't let us unpair the device or even change the volume. After 20 minutes, we finally were able to unpair the device and she told me to "drop in" at the service department on Tuesday. I did and was told that the salespeople do this "all the time" and they don't take drop ins. He said he would need the vehicle for at least 3 days to work on this as they don't have StarLink devices in stock. I live 2 hours away, and was not offered a loaner vehicle or a ride back home. My StarLink works about half the time, but will randomly change screens, beep incessantly, suddenly change volume, or start "loading" when there's nothing to load. I never know what to expect every time I turn the key.
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