Hermione Srubarova

Review of Brent Mind

Really disappointing with the service and staff. I...

Really disappointing with the service and staff. I suffer from horrific nightmares and some personal issues for over 10 years. I have explained to the therapist there are days I can't sleep AT ALL for 2 days and it can be big issue for me as I work full-time. I also suffer from anxiety for a long time and I really need help. My GP also suggested to refer myself so I did about 2 months ago. I happened that close member of my family died 2 weeks before my session. I was very emotional about it but I have explained twice it's not the reason I referred myself to the therapy. Seems like no one listened or cared. I took the time off work to travel all the way there hoping someone help me. After 3 days I received a letter from the therapist V. saying they won't provide me with grieving therapy because it's less than 6 months. ABSOLUTELY DISGUSTING of them. I didn't ask for grieving therapy and I explained my reason I referred myself. Did no one listened me??? I don't understand why this person even works there if she doesn't even care about what people saying.