I recently used the services of this company for a...

I recently used the services of this company for assistance with disability law in Virginia. I found their website to be informative and easy to navigate, which was helpful in understanding the services they offer. However, the response time to my inquiries was slower than expected, and I had to follow up multiple times to get a resolution. The staff I spoke with were knowledgeable and friendly, but I believe there is room for improvement in terms of communication and follow-up. Overall, my experience was average, and I appreciate the assistance provided, but I hope they can work on improving their response times and communication with clients in the future.