I've been fabricating countertops for over 20 year...

I've been fabricating countertops for over 20 years. I like their collection of stone. That's about all. Twice I have had a client purchase a slab for them. And Everytime there is an issue. Last time on pickup they can't figure out how to load a slab in my van, that
I've used for 5 years loading slabs & countertops. Cost me an extra $300.00 to get my stone slab. Can't use them again.