Asos like many online retailers rely on the logist...

Asos like many online retailers rely on the logistics company HERMES for your delivery. If you know anything about Hermes logistics then you know your products are coming late if at all. A lot of these online retailers need to take a leaf out of amazons logistics structure and focus on the whole customer service experience of actually getting goods to customers and on a day we specially pay the extra charge for them. Instead ASOS focus on building the perfect streamline e-commerce payment system websites that enable seem-less easy buying so their is Zero issue with them taking and banking your money. Which is Fine, but then ASOS invest in the delivery infrastructure to give the same first class customer experience after the sale. This is why I am a frequent of online retailer MR Porter. Designer gear thats pricey but they run a fabulous supply chain service for an online retail store. They have exceptional customer service and time slot deliveries. ASOS my advice is drop out HERMES logistics because as outfits like Amazon logistics get better and better you will fade into the distance as peoples growing online efficiency demands need to be met.