We were there Aug11/18 for lunch. Terrible service...

We were there Aug11/18 for lunch. Terrible service. Over 20 mins for a waitress to acknowledge us and take drink orders. Then another 20 mins to get drinks. The food was mediocre at best. Steak was good. Fries must of sat under a heat lamp for at least a half hour. Dried up and barely warm. Buffalo cauliflower on top of fennel salad. Just terrible. Hardly cooked. Basically raw. Fennel and some slices of celery. Was dry and old looking. Put in a room with no a/c. Never told that at booking or when being seated. Lemon sangria is awful. Way to much money for something that had no taste and tasted liked watered down. View? Of a dirty, murky looking river. That is what everyone is raving about. People that like this place do not get out much.
The whole experience was terrible. Maybe they should put the waitress on roller skates might speed up the service. Waste of my time.