First off the five stars are for the collection of...

First off the five stars are for the collection of animals, the beautiful of the botanical gardens immersed into the zoological collection, and their presence on social media. The beauty of this zoo cannot compare to other zoos I have been to. We visit zoological institutes everywhere we go and i was in awe of this space in such an urbanized area. My favorite was the American collection, otters, wolf, etc. so calming. We have been following this zoo for years on social media so it was great to see the animals, sorry we missed Kendi though. I love your zoo babies postings. The cheetah run show is worth every moment of time you spend. We went early and got a good seat. Even though the zoo was very crowded that day we came 15 minutes early got a front row seat. Fantastic to see a variety of characters in the show. From my point of view all animals had a unique and thriving environment. So keep up the good work. Downsides are going to be where concessions, and trash come in. So many group come in that bring their own food, and leave plenty of their trash around. I am ashamed on the behalf of your guests that think it is okay to trash a zoo with so much litter. Do they not understand that there are animal residents that can get a hold of this if there was wind etc? Trash cans were overflowing, trash seen in front of exhibits. Concessions stand were often seen crowded, with limited options, no ice, etc. Some were closed and it took five different stand before we found someone to get a beverage and snack from (ps your pretzels were great). This area needs some work. Maybe have extra people to pick up around the zoo because this was a major downfall, when you have so much bringing you up. Also consider the appropriateness of plastic bottle drinks in your zoo, we are here to ensure a better world for the people and animals, this just doesn't seem the way to do it. Congrats of ppl choice award this year, kudos to Fiona and her team.