I've been going back and forth with this firearms ...

I've been going back and forth with this firearms accessories place (strikeindustries) and my package has been pending acceptance for a whole week now. They're telling me it will get a scan at the final destination...it seems a little scammy to me because they post a phone number in the emails, yet say it doesn't work because they were getting "death threats" ...gave me a link for a ticket and the site says strikeindustries on it, but when I try to login...I can't..than saying I have to wait 15days for a reship...