rocio sosa

Review of Sheraton Vistana Villages

I really enjoy Sheraton vistana villas. They're ni...

I really enjoy Sheraton vistana villas. They're nice, clean & staff are very professional.
I don't give it a 5 star only because, room service sucks. I have been coming to the Sheraton resort for 2 years and last year I became a owner. This year I came to villages and I was told that I don't have room service which is odd because I pay for maintenance which is over $800. If your a owner please make sure they tell you if your getting room service or not ? I also just upgraded on my ownership which I'm second guessing now because of this issue & also don't go to any of these meetings I truly hate that they make us go to these stuff. Yes it is good deals but I felt force to have to take a good deal at a bad time and not be able to think about it, plus the manager wasn't able to help as much I though maybe I should of stayed at the resort where I would of had less of a bother and more help.