4 years ago

Be careful taking your children to this facility! ...

Be careful taking your children to this facility! Zero communication from staff, DOCTORS who don t involve parents in the care plan and mismanage MEDICATION, and case management that really doesn t know how to manage cases for follow-on care!!!!

How do you misplace a child s medication list, causing them to be without medications for >48 hours, because of your own procedures that you supposedly stand by.

You state on your website that making a discharge plan from the moment you arrive is so important; however, when asked what the plan is, and you receive an I don t know, I guess you have a facility that thinks things happen magically!

Lastly, when you hear about this big person that loves labeling themselves, The CEO, yet cannot return your call to talk through the issues at hand, sounds to me like this so called CEO, has an ego on her. I ve asked 3 directors now to speak with the all mighty, over a week ago; however, I guess she doesn t know how to return a phone call, or simply relay a message!

It s really sad knowing my child s circumstances, yet this facility just wants to get these kids in and out of their facility!

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