I recently had an interaction with the Ohio Associ...

I recently had an interaction with the Ohio Association of Community Action Agencies (OACAA), and I must admit that I was disappointed with the level of service. The staff members seemed disinterested and unhelpful, making it difficult for me to navigate through the process. Moreover, the lack of clear communication and guidance resulted in unnecessary delays and confusion. While I understand that community action agencies have limitations, I believe OACAA can do better in terms of customer service and responsiveness. There is room for improvement, and I hope they take the necessary steps to address these concerns.