After traveling 10 hours to get there with our 15 ...

After traveling 10 hours to get there with our 15 month old grandson we did not want to have to deal with elevators that weren t working. A simple notification on the website that they were broken would have been enough for us to be able to make a decision whether or not to rent the unit. Felt like we were misled. After a few conversations with the representatives at Meyer, a young man told me that he would give me a 10% refund on my stay. I purposefully waited for almost 2 weeks before filling out a survey to see if they kept their word. So far they haven t. It really bothers me when people don t keep their word. I usually don t fill out surveys unless I m happy with my experience but in this case the lack of integrity compels me to do so. I wonder why someone would tell me that and then not do it? Did they think I would just blow it off?