We are a Auto Repair Facility. We really like the ...

We are a Auto Repair Facility. We really like the products, However, had an incident with a BG Rep doing a demonstration of a BG Tool with product on our Clients vehicle. The tool and product damaged my Client's truck which cost over $3,000 dollars to repair. BG would not fully stand behind the warranty and shorted me over $700. I found out they shorted me after 3 months of me calling them to fix this issue from their tool damaging my Client's vehicle. Never once did an Owner or Manager call me to handle this issue right away, instead we were left in the dark until 3 months later. The chemicals and solutions seem to work but with terrible support and service would not recommend them. If they won't stand behind their products and tools you are taking a lot of risk using their products!