Willard Hewing

Review of The taylor agency

I recently had some interaction with a company tha...

I recently had some interaction with a company that specializes in insurance services. Their website looked professional with all the necessary information easily accessible. I found their service to be average. While they did respond promptly to my inquiries, the overall experience lacked a personal touch. The representatives did their job efficiently, but I felt that they lacked genuine enthusiasm. The process of getting a quote was smooth, but I would have appreciated more guidance and suggestions tailored to my specific needs. Additionally, the pricing was competitive, but not exceptional. Overall, my experience with the company was satisfactory, but it left me feeling that there was room for improvement in terms of customer service and personalized assistance.