Shopped at the store yesterday, very disappointed ...

Shopped at the store yesterday, very disappointed on the overall experience, the workers are very rude and cold. We liked a Pair of shoes, but there was no one working aththe counter, the next counter sales told us to come back in 1 hour, which we did, still no one can help us! Consider this is a luxury department store, this is not acceptable. Will not come to this place again.