Good wine, great property, however, horrendous cus...

Good wine, great property, however, horrendous customer service. We were here with a private tour. A Quail's Gate employee, Sara, I believe her name was kind of stand offish and rude. Was so excited to be at this winery due to all the rave reviews I've heard, and if it weren't for the good wine I would have gave this place a one star. I understand you're a big winery but you're never too big to treat your customers right.