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Ashley Fenton

4 years ago

I'm hesitant to give a rating -- I was contacted a...

I'm hesitant to give a rating -- I was contacted about a debt I owed, however it was difficult for me to get any concrete proof as to who I was dealing with... It could have been anyone. The only reason I even proceeded with the gentleman was that when he finally did tell me the debt he was calling about it was legitimately something I owed. I was put under a lot of pressure to pay it ASAP (Which i guess is their job) and he would not work with me for a more reasonable timeline. Thankfully I was able to get it sorted and I asked for a receipt or something just acknowledging that my account was closed, but once I paid, my e-mails stopped being answered. I have sent at least 4 or 5 e-mails since my last payment. Finally I called the cambridge office # to find out what to do and I was told that they don't typically provide receipts and my online banking statements will have to be sufficient -- which I found very strange considering the debt amounts that they deal with. The gentleman I spoke with confirmed he could see that I was paid and it was reported to the CB, but that isn't enough for me. Now I need to figure out how to find some other way to confirm this. It just makes me even more suspicious seeing as I wasn't completely confident to begin with. If I am able to find other answers I will update this review for others

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