Erin Edge

Review of Winhill Advisors-Kirby/Charlie...

Disabled veteran here. I was so excited to use my ...

Disabled veteran here. I was so excited to use my VA benefits for the first time using my VA home loan, so I thought. My experience was less than one star. This company only works for the seller since the seller is who pays the commission. Once I found the house I was forgotten about and became an obvious burden. My agent made me get on the phone with the sellers agent to discuss things because she wouldn t represent me. We didn t have what was agreed to on the signed contract done prior to closing. My agent didn t even bother to show up to the final walk thru with me and didn t even tell me she wasn t coming. We signed closing documents standing up the whole time while a carpet cleaner was cleaning carpets at the same time (It was supposed to have been done prior to closing). Mind you, I m disabled and my agent knew that. I can t stand for prolonged periods of time. She didn t care. I had to literally beg for copies of closing docs. After waiting at FedEx for an hour with no one else showing up I had to drive across Houston to get copies because neither agent or title company wanted to pay for copies after standing for several hours. I had to meet the seller that their place of business to get free copies. I still haven t received any paperwork as promised and it s been 5 days since closing. It was a nightmare. I could go on and on. This company robbed me and my family of our first time home buying experience. I will forever regret going with Winhill Advisors and wouldn t recommend to anyone, especially veterans or disabled veterans.